Exclusive articles:
Secrets of the Data-Driven Hotelier
In an effort to help our peers compete, we at ALICE sat down with a roundtable of New York City’s leading hotel General Managers...
Using On-Demand Technology to Cut Costs & Improve the Guest Experience
By taking advantage of the "virtual real estate" on your website or mobile app, you can offer myriad services, regardless of whether or not...
4 Ways Luxury Hotels Can Use Mobile Technology To Provide Better Customer Service
For some luxury hoteliers, the idea of mobile technology in hospitality is fraught.
When customer service is understood as face-to-face interaction, the introduction of mobile...
5 Innovative Ways to Use Text Messaging with your Hotel Guests
Mobile messaging is experiencing a renaissance, but how and with whom we text is changing.
No longer for just between friends, text messaging is increasingly...
