Exclusive articles:
A Hotelier’s Guide To The GDPR: We Spent Months Learning About GDPR So You Don’t Have To
ALICE has been working hard to fully understand the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and its obligations on us and our...
What A Popular Weather Chatbot Can Teach the Hospitality Industry About Guest Messaging
At first blush, the pairing of Poncho (a cheeky chatbot that tells you the weather, with no obvious ties to the hospitality industry) and ALICE (a...
Two Former Rival Hotel Technology Vendors Come Together To Create Something Special For Both Guests & Staff At The Greenwich Hotel
Guests lucky enough to check into New York’s Greenwich Hotel have a new way to contact the front desk and request services from staff....
What Hotels Can Learn From the Airbnb CEO’s Twitter Exchange about What Guests Want
When Airbnb CEO Brian Chesky asked his Twitter followers for Airbnb product recommendations in the late hours of Christmas day 2016, Chesky said he...
Hotel Staff Have Always Been Mobile. It’s Time To Give Them Mobile Tools.
Hotel staff have always been a mobile workforce. From runners to the advent of the pagers, to radios and more recently department specific systems,...
