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Is A Chatbot For Every Hotel?
In the mid-2000s many hoteliers were suspicious of a machine that could manage rates and availability for their multiple online travel agencies (OTAs). Today...
3 Ways Independent Hotels Can Catch Up With International Brands
It’s not a groundbreaking revelation but the competition between independent hotels and global brands is becoming increasingly unequal.
International hotel corporations like IHG and...
The Millennial Paradox: How to Save the Planet Without Giving Up Freedom to Travel – and Why Hoteliers Should Care
Millennials are more eco-conscious than previous generations. Why? Because some of those really scary scenarios related to climate change are more likely to happen...
The Future Of The Membership Economy Is Your Future – Part 2: Making it Work For You
In part one I reviewed what the Membership Economy is and how you might be able to use the modal to increase your revenue...
What’s Next for PMS Firms in Airbnb’s Ecosystem? Is Their Future Assured?
The news that Airbnb rival Wimdu is closing at the end of the year, despite $90million in funding, proves that Airbnb continues to dominate the home...