There are ways to increase your direct bookings without compromising your relationship with OTAs. Russell Logan, STAAH's Head of Sales for Europe explores.
1. Offer...
The digitisation of travel purchases has revolutionised the hospitality industry in a variety of ways from online virtual tours and customer service chatbots to...
One of the greatest challenges facing the accommodation industry is the growing volume and pace of competition. Competition has allowed for increased choice and...
Never before has the hospitality industry seen so many transformations as we have in the past 5 years: new business models like Airbnb, greater competition,...
Hotel Speak first met Edward™, Edwardian Hotels' Virtual Host, at EyeforTravel Europe 2017, when the man fundamentally responsible for 'his' creation, Edwardian's Director of Information...