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The Evolution of Hotel Chatbots (Updated)
Updated, May 2017:
According to consulting firm Activate, 3.6 billion users will be using messaging apps to connect with friends and businesses by the end...
7 More Tired Travel Content Clichés to Avoid
Travel writing clichés are not a new topic for us. In fact, we’ve written about them several times before. But so endemic are clichés...
The Power of Email Automation for Hotels
Automated transactional emails can be the cornerstone of a hotels' communication strategy – they share details about the transaction, include all reservation information and...
A Billion Dollar Sinkhole [Infographic]
As we all know, maintaining rate parity plays a pivotal role in encouraging direct booking through a hotel website rather than a OTA or...
Add WhatsApp to your Hotel Engagement Strategy
As of February 2016, WhatsApp surpassed the 1 billion users mark. That means 1 in 7 people in the world now use it and...