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The Bizarre Case of Renaissance Hotels’ Facebook Decline
Renaissance Hotels, the up-market brand now owned by Marriott ($NASDAQ:MAR), is on an inexplicable and precipitous slide... when it comes to Facebook likes. In...
GDPR – Frequently Asked Questions & Answers For Hoteliers [UPDATED]
The GDPR (General Data Protection Regulation) replaces the 1995 EU Data Protection Directive and is the most significant piece of European data protection legislation...
How In-Room Assistants Improve Front Desk Service
You're tired after a long day of travelling, and all you want is to do is put down your bags and kick off your...
Why Hotels Aren’t Using Social Media Properly
There are lots of brands that don’t use social media properly, and the world of hotels is no different. Of course, there are exceptions....
Why Hotel Suppliers Need Distribution Mapping
In a B2B environment, lack of control over how your product is sold to the consumer is one of the biggest challenges. If you’re...