Exclusive articles:
Getting bold with OTAs – Shire Hotels add price comparison to reduce booking abandonment
In a saturated online hospitality market where every website guarantees to offer the cheapest rates, hotels often lose out on direct bookings to consumers...
Robotels – could robots change the future of hospitality?
It's an exciting time for hospitality and emerging technologies. Android/iOS wearable gadgets look set to allow you to check in with a wave of...
Useful tactics to gather hotel guest feedback
Who would you rather have stay in your hotel? A guest who complains constantly or a guest who stays silent, choosing to vent their...
New Domain Extensions – .hotel, .hotels, .london, what do they mean to you?
The expansion of Generic Top Level Domains (gTLD’s) in the Domain Name System is progressing quickly. You’ll recognise traditional gTLD’s as .com, .org, .net...
How secret are ‘secret hotels’?
Bottom line, your guests are smart.
When they see a 'secret hotel' offer on an OTA website (for example Last Minute's Top Secret Hotels) many...
