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5 Things Hoteliers Can Learn From Airbnb Listings
Airbnb encourages their hosts to be really descriptive in their listings. Details help set expectations, so it’s good to be as clear as you...
Hotels Still Aren’t Catering to Mobile Device Users
What once began as a "minor ranking factor" is today being given an increasing amount of weight. Hotels with websites that work perfectly across devices...
5 Must Haves For Your Hotel Chatbot
After my last article on what you need to have before developing a chatbot, this second post (in a three-part series) discusses 5 key...
9 Ways Hospitality CRMs Augment the Hotel Experience and Create Brand Loyalty
As the contemporary hospitality industry expands to include more vacation rentals, apartment shares, and other kinds of stay-over locales, hotels are radically changing to keep...
5 Lessons That Can Help You Embrace Voice and Chat Interfaces
We’ve been working with voice interfaces (VUIs) and chatbots for a while, and have 5 key lessons to share that can help you make...