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7 Predictions For The Travel Industry In 2017
After the failure of even the most well respected pollsters to accurately predict the outcomes of not only Brexit but also the US presidential...
What Hotels Can Learn From the Airbnb CEO’s Twitter Exchange about What Guests Want
When Airbnb CEO Brian Chesky asked his Twitter followers for Airbnb product recommendations in the late hours of Christmas day 2016, Chesky said he...
What Drives Guests to be Promoters of your Brand?
In previous research conducted, we’ve seen that the Net Promoter Score has a positive correlation to a hotel’s TripAdvisor rating. Of course that makes sense, a positive...
Automated Email Ideas for the Holidays
The holiday season is upon us and we’re all ramping up to prepare for upcoming busy long weekends and time off over Christmas and...
“Let’s Ignore Mobile – What’s The Worst That Can Happen?”
So, the title is a little misleading, really. It’s not a real quote, but it seems to me to describe the state of mind...