Hotel and resort visitors expect to find complimentary WiFi access during their stay, so hospitality businesses must incorporate this benefit into their offerings to...
Chatbots: where customer care and real time conversations meet social media.
Hotel chatbots have been around in some form for over 4 years. Marriott Hotels...
In advance of EyeforTravel's Digital Travel Summit, on May 21-22, we caught up with Ctrip's CEO of International Train Ticketing, Amy Wei, to discuss...