Subscribe
5 Must Haves For Your Hotel Chatbot
After my last article on what you need to have before developing a chatbot, this second post (in a three-part series) discusses 5 key...
9 Ways Hospitality CRMs Augment the Hotel Experience and Create Brand Loyalty
As the contemporary hospitality industry expands to include more vacation rentals, apartment shares, and other kinds of stay-over locales, hotels are radically changing to keep...
5 Lessons That Can Help You Embrace Voice and Chat Interfaces
We’ve been working with voice interfaces (VUIs) and chatbots for a while, and have 5 key lessons to share that can help you make...
Are Bots Worth the Bother? [FREE Whitepaper]
The rise of mobile has created a huge and constantly engaged user base in social and messenger apps. Whereas the biggest travel apps have...
Defeating Digital Oversaturation in the Hotel Marketplace
The digitisation of travel purchases has revolutionised the hospitality industry in a variety of ways from online virtual tours and customer service chatbots to...