At a recent conference, EyeforTravel Europe in London, Hotel Speak had the chance to catch up with one of the headline speakers, CEO of Relay42, Tomas...
With competition getting fierce in the hospitality industry, it is extremely important for hotels to ensure great customer experience. Not only should guests feel...
There’s been much discussion around hotel chatbots being the 'next big thing' in hospitality. Indeed, the Internet is rife with discussion about hotel marketing automation and...
Hospitality – ‘the friendly and generous reception and entertainment of guests’, according to the Oxford English dictionary. Synonymous with warm welcomes, ‘good hospitality’ has inherently...