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4 Ways Luxury Hotels Can Use Mobile Technology To Provide Better Customer Service
For some luxury hoteliers, the idea of mobile technology in hospitality is fraught.
When customer service is understood as face-to-face interaction, the introduction of mobile...
The Secret to Great Hotel Reviews
Reputation is everything in business, and never has your most valuable asset been more fragile than in the age of the Internet. Will Rogers...
Global Hotel Industry Trends for 2016
With 2015 now a distant memory, focus shifts to filling rooms in 2016 and beyond.
Michelle Mangan, part of the digital marketing team at The Dunloe,...
Germany’s National Competition Regulator Rules Booking.com’s ‘Best Price’ Clause Anticompetitive
Whilst they may have the marketing slogan Booking.yeah Germany's National Competition Regulator, the Bundeskartellamt says Booking.no!
Further to their January 2015 ruling that HRS's 'best price'...
Still Life in the Old Blog: Why Hotels Should Keep on Blogging
Blogs are almost as old as the internet itself and telling you that your hotel needs one is hardly ground-breaking revelation. Yet it is...