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3 Trends That Will Continue To Influence The Guest Experience
There are a few trends that have had an influential presence on the guest experience this year, and we predict they’ll be just as...
Survey: How is E-Commerce Managed in your Hotel?
Digital marketing in travel and hospitality has gone through massive change and technological development in the past five years.
Data-driven strategies, AI-based marketing optimisation, hotel...
3 Ways Hotels Can Use Instagram Stories To Get More Bookings
Competition is fierce in the hotel industry.
New hotels are popping up every day, and standing out among all that competition is getting tougher and...
What A Popular Weather Chatbot Can Teach the Hospitality Industry About Guest Messaging
At first blush, the pairing of Poncho (a cheeky chatbot that tells you the weather, with no obvious ties to the hospitality industry) and ALICE (a...
Automating The Guest Experience – An Interview with Rob Paterson of Village Hotels
At Triptease's recent Direct Booking Summit in Barcelona, much was discussed about marketing automation, AI and machine learning. All fantastic technologies to help reduce...