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4 Simple Tips to Start Building a Customer Loyalty Strategy
One of the greatest challenges facing the accommodation industry is the growing volume and pace of competition. Competition has allowed for increased choice and...
Lead Generation: The One Method That Will Stop You From Walking The Car Parks!
Never before has the hospitality industry seen so many transformations as we have in the past 5 years: new business models like Airbnb, greater competition,...
Happy Birthday Edward! Edwardian Hotels’ Virtual Host Turns One
Hotel Speak first met Edward™, Edwardian Hotels' Virtual Host, at EyeforTravel Europe 2017, when the man fundamentally responsible for 'his' creation, Edwardian's Director of Information...
Choosing the Best Content for Your Hotel Brand
There is no such thing as one-size-fits-all hotel content writing – don’t let anyone tell you otherwise. Every hotel brand is different, as are...
The Impact Of Chatbots On The Hotel Industry
The 'chatbot' has been a buzz-word over them past twelve months across a wide range of industries. In two years time the average person...