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10 Key Trends for Modern Revenue Management
This post was originally written by Maeve Walls and published on blog.netaffinity.com
The past few years have given birth to a wide variety of revenue...
Know your hotel & travel brands? (QUIZ)
Brand Recognition in the Hotel & Travel Industry
The ‘Hotel & Travel Brands Quiz’ from Hotel Speak launched in July 2016 and ended in September...
Get to know your guests with guest profiles
‘The OTAs know more about your guests than you do.’ It’s a harsh comment but one that rings true for many. By compiling data and...
The Evolution of Hotel Chatbots (Updated)
Updated, May 2017:
According to consulting firm Activate, 3.6 billion users will be using messaging apps to connect with friends and businesses by the end...
The Power of Email Automation for Hotels
Automated transactional emails can be the cornerstone of a hotels' communication strategy – they share details about the transaction, include all reservation information and...