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How Hotels are Using AI to Provide an Awesome User Experience
In the 21st century, industries that remain adamant about integrating new technological revolutions are most likely to regress in their course of development. Businesses...
Why Slow AI Adoption is Posing a Threat to Hotels
Personalisation today is a must, not longer a maybe. Research from BCG suggests that brands which create personalised experiences by integrating advanced digital technologies and proprietary...
What A Popular Weather Chatbot Can Teach the Hospitality Industry About Guest Messaging
At first blush, the pairing of Poncho (a cheeky chatbot that tells you the weather, with no obvious ties to the hospitality industry) and ALICE (a...
Automating The Guest Experience – An Interview with Rob Paterson of Village Hotels
At Triptease's recent Direct Booking Summit in Barcelona, much was discussed about marketing automation, AI and machine learning. All fantastic technologies to help reduce...
Avvio Announces World’s First AI-Powered Booking Engine
Leading hotel technology provider, Avvio has announced the launch of Allora, the world’s first booking engine powered by artificial intelligence (AI).
Launching on 3 October,...