“Let’s Ignore Mobile – What’s The Worst That Can Happen?”
So, the title is a little misleading, really. It’s not a real quote, but it seems to me to describe the state of mind...
Hotel Staff Have Always Been Mobile. It’s Time To Give Them Mobile Tools.
Hotel staff have always been a mobile workforce. From runners to the advent of the pagers, to radios and more recently department specific systems,...
Add WhatsApp to your Hotel Engagement Strategy
As of February 2016, WhatsApp surpassed the 1 billion users mark. That means 1 in 7 people in the world now use it and...
Capitalizing on Micro-Moments in Travel
If you have walked down the street, rode a bus or sat at a table in a restaurant recently, then you have noticed that...
Living on the Internet: How to Market Your Hotel to Millennials
Millennials live online. In The Social Network (2010), Sean Parker says, “We lived on farms, then we lived in cities, and now we're going to live on the internet.” Well,...