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4 Ways Luxury Hotels Can Use Mobile Technology To Provide Better Customer Service
For some luxury hoteliers, the idea of mobile technology in hospitality is fraught.
When customer service is understood as face-to-face interaction, the introduction of mobile...
The Secret to Great Hotel Reviews
Reputation is everything in business, and never has your most valuable asset been more fragile than in the age of the Internet. Will Rogers...
Global Hotel Industry Trends for 2016
With 2015 now a distant memory, focus shifts to filling rooms in 2016 and beyond.
Michelle Mangan, part of the digital marketing team at The Dunloe,...
The Rise of Travel Video Content Marketing
Leo Tolstoy once said, “All great literature is one of two stories; a man goes on a journey or a stranger comes to town.”...
Shut up and let me book!
Imagine if every time you answered the phone to a booking enquiry, you gave them 300 words of blurb, described eight of your best...